SAT NAM

The World of Yoga & Ayurveda

Shopping cart

Shopping cart

Your Shopping Cart is empty.

Worldwide Shipping & Payment

The following conditions apply:

1. Shipping policy

The goods are delivered worldwide.
There are no limitations for shipments to domestic or foreign Islands.

Shipping costs

Deliveries within Germany:

Shipping costs for consumers within Germany (including VAT):
The normal shipping fee for parcels up to 30 kg max. weight* is € 3.95.
The shipping fee for small packages (max. 2 CDs, or 2 books, or 2 DVDs) is € 2.50.
The shipping fee for concert and event tickets is € 0,90.
Shipments with an order value over € 100.00 are shipped FREE of charge to consumers.

* If the weight of the shipment exceeds 30 kg, but the order value is below the free shipping threshold of € 100, an extra standard shipping fee of € 3.95 (incl. VAT) is added.

Shipping costs for commercial resellers (net, plus VAT):
The normal shipping fee for commercial resellers for parcels up to 30 kg max. weight* is 4.95 € (net).
The shipping fee for small packages (max. 2 CDs, or 2 books, or 2 DVDs) is 2.50 € (net).
The shipping fee for concert and event tickets is 0.90 € (net).
Shipments with an order value over 250.00 € are shipped FREE of charge to commercial resellers.
For commercial resellers the minimum order value is € 100.00 net, regardless of the destination country.

* If the weight of the shipment exceeds 30 kg, but the order value is below the free shipping threshold of 250 € (net), an extra standard shipping fee of 4.95 € (net, plus VAT) is added.

Note for Gift items and vouchers:
For gift items, if they have been selected and are part of a delivery of goodsd, there are no additional shipping costs.
For vouchers that are being sent separately by post as printed version, there are no additional shipping costs.

Deliveries to Germany & abroad

Conveyance shipments for commercial resellers

To commercial resellers we also offer conveyance shipments per pallet by a freight carrier.
When shipping bulk goods or large shipments (conveyance shipments) by pallet, we calculate as follows:
Pallets and bulk goods are shipped by a conveyance freight carrier or as DHL-bulk goods shipment.
The shipping costs are country-specific and individually depend on the weight and volume. Please note that conveyance shipments by pallet are only offered to commercial resellers.

Delivery time

As far as there is no other delivery time provided in the item description, the delivery of the goods within Germany takes 1 - 3 days, for deliveries into foreign countries within 3 - 14 days after order confirmation (in case of advance payment starting from the day of receipt of the payment).
Please note that on Sundays and public holidays, usually there is no delivery service.
In case your order contains items with different delivery times shown in the item descriptions, we ship the goods in a common shipment, unless we have taken any other agreement with you. The delivery time is determined in this case by the item with the longest delivery time that you have ordered.

In case of collection of the order by you, we inform you by e-mail or telephone about the provision of the goods and the pick-up possibilities. In case of a pick-up by you, no shipping costs will be added.

2. Payment conditions

For deliveries within Germany you have the following payment options:

Prepayment by bank transfer
Prepayment by bank transfer
Upon finalizing your order you will receive a separate order confirmation including the payment information by e-mail. This will contain the total invoice amount as well as the order number and the banking information. Your order is processed immediately upon receipt of your payment.
(Registered commercial resellers will receive 2 % prepayment cash discount on the gross order value)
Credit Card
Credit Card
For payments by credit card, the debit of the credit card account takes place after the successful check and acceptance of the card through the internet-payment provider Wirecard, whose internet page is directly implemented by our Internet-Shop during the actual payment process and through whom the credit card payment is being processed under the existing high-standard security directives. When paying by credit card, the credit card account is charged with the conclusion of the contract.
PayPal Express
PayPal Express
You will be redirected to PayPal. With your PayPal data you can login directly at Paypal.com and confirm the payment. Your PayPal payment is processed under current high-standard security policies. Your order is processed immediately upon receipt of your payment. Your PayPal data will not be stored by us. For more information about PayPal, please visit www.paypal.com.
DIRECTebanking.com is the free, ISO certified online payment system of the Payment Network AG. Your advantages: no additional registration, automatic debiting from your online bank account, highest safety standards and immediate shipping of stock goods. In order to pay with DIRECTebanking.com you need your eBanking login data, that is bank connection, account number, PIN and TAN.
Direct eBanking
Sofort.com is the free, ISO certified online payment system of the SOFORT AG. Your advantages: no additional registration, automatic debiting from your online bank account, highest safety standards and immediate shipping of stock goods. The Direct eBanking payment service is currently available from the following countries:
Germany, Austria, Switzerland, France, Great Britain, Belgium, Netherlands, Italy, Poland, Hungary, Spain.
Cash on Delivery
Cash on Delivery
You pay your order cash directly upon delivery. The Cash on Delivery fee for deliveries within Germany is 4.00 €. For deliveries to foreign countries, the Cash on Delivery fee is 12.00 €. Please make sure you hold the invoice amount ready for payment and be aware that only cash payments are accepted.
(Registered commercial resellers will receive 2 % prepayment cash discount on the gross order value)
Direct Debit (SEPA)
Direct Debit (SEPA)
You can pay comfortably by Direct Debit with the SEPA Core Direct Debit procedure.
As registered commercial vendor, you will receive 2 % prepayment cash discount on the gross order value.
By choosing the payment Direct Debit (SEPA) in the order process, you can enter your IBAN (account number), BIC (sort code) and account holder, and issue your debit mandate.
Note: Payment by Direct Debit is possible only with a German, Austrian or Swiss bank account, and applies for shipments within Germany, Austria or Switzerland.
Direct Debit is applicable only from your 2nd order on.
Further information about the SEPA-Core Direct Debit procedure
Payment on pick up
Payment on pick up
You can personally pick up your order at our warehouse (address: see About us). Please contact us for arranging the pick-up date after having received your order confirmation. You can then pay your invoice cash, or by EC-, Visa- or Mastercard at the spot.

Further payment details

We reserve the right in individual cases to make a delivery only against advance payment by bank transfer or by credit card. In case of unexpected delays, we will contact you immediately by e-mail.

When paying by SEPA Core Direct Debit procedure, you authorize us to collect the invoice amount from your account by submitting a corresponding SEPA mandate. The collection of the payment is done within 5 - 7 days after the conclusion of the agreement. The deadline for submission of the preliminary announcement (Pre-Notification) is reduced to 5 days before the due date. Please note that you are required to provide sufficient funds in the account towards the announced date.

If you have any questions, you can find our contact details under About us.

go to top